“Solehawk is a small group of Care Homes in Newcastle and Gateshead dedicated to delivering the best possible care for our residents. My staff are dedicated and many of them have been with us for a long time. We pride ourselves on our care and support not only for the residents but also for our extended family of relatives and friends of the respective home.
As winter now approaches, we are mindful that the Covid-19 virus is still with us and in certain areas the number of cases is increasing. Solehawk is abiding by the most recent government guidance issued on the 24th of August 2022 which states:
Face masks should be worn by all care workers and encouraged for visitors in care settings irrespective of whether the person being cared for is known or suspected to have COVID-19 or not. This is sometimes referred to as ‘universal masking’ or ‘source control’ and is a means of preventing any spread of infection from the mask wearer.
I encourage all visitors to the homes to wear a mask unless exempt, this will reduce the risk of transmission of the Covid-19 virus and the influenza virus for our residents, staff and visitors.
Additionally, I ask that those visiting our homes maintain good hand hygiene, this will support in the reduction of Covid-19, Influenza, and seasonal winter vomiting infections. I would like to thank you for your continued support in maintaining safety in our homes and would like to remind you, that if you are feeling unwell with cold / flu or stomach bug symptoms not to visit your loved ones in the homes.”
– Steve Massey, Solehawk Operations Manager
Since 1989 our homes have cared for over 5000 residents and provided support for families at what is such an incredibly sensitive time.
Here at Solehawk we judge our care and standards on whether we ourselves would entrust the team with the care of a family member of our own, and hold this at the heart of everything we do. We see the residents, no matter how short or long their time with us may be, as an extension of our own families, and care accordingly.
Within each home, facilities are as such that all bedrooms can be customised, and even some communal areas have been decorated by residents past and present to ensure community and family values are upheld to really make our home feel like theirs.
The care we provide in each of our four care homes is tailored to the needs and requirements of the resident. However, broadly speaking our services fall into four main areas: residential services, palliative services, respite care and dementia nursing care.
Please don’t hesitate to get in touch with us. We are ready and waiting to introduce ourselves and provide more information about our home, and we are more than happy to organise a virtual tour to help inform your incredibly sensitive decision.